Shipping Policy – CatPet (U.S. Orders Only)
At CatPet, we ship your pet essentials quickly and reliably across the U.S.
Processing Time:
Orders ship within 2–4 business days (Mon–Sat, excluding federal holidays).
Cut-Off Time:
Orders placed after 3:00 PM (Wyoming Time) are processed the next business day.
Shipping Coverage:
We currently ship within the United States only, following U.S. and Wyoming regulations.
Additional Notes:
- Delivery times may vary during holidays or promotions.
- You’ll receive tracking info via email after shipment.
We work with trusted U.S.-based fulfillment partners to ensure fast and secure delivery for all our customers. Please note that some orders may be shipped directly by TopDawg, one of our main fulfillment providers. This allows us to offer a wider range of products with faster shipping times.
For questions, our support team is here to help.
International Orders – Important Notice
We don’t officially support international shipping, but if you order from outside the U.S.:
- Duties, taxes, and customs fees are your responsibility.
- If customs seize, delay, or return your order, CatPet is not liable.
- Re-shipping costs are also your responsibility.
- All delivery times are estimates, not guarantees.